An annual operating engagement for the recurring evidence work behind your imports. Supplier coordination, connected records and visible exceptions—within a scope agreed for your business.
Your €1,000 diagnostic fee is credited towards the annual managed-service fees when you proceed. See how the credit works.
The importer retains the risk conclusion and final decision.
The diagnostic identifies which evidence exists, which relationships cannot yet be supported, and who needs to act. The annual service turns the agreed part of that plan into recurring operational work.
We assess service fit before proposing the subscription. Supplier cooperation, access to underlying records and an accountable internal decision-maker matter. An annual service cannot repair unknown origin history or guarantee a manufacturer’s response.
See the illustrative diagnostic outputKeep requests moving.
Prepare targeted evidence requests, follow up with agreed supplier and manufacturer contacts, and maintain the outstanding-action register.
Request history, response tracking and a list of dependencies requiring escalation.
Know what each file supports.
Maintain the agreed evidence inventory, source references, versions, coverage periods and file locations. Distinguish received documents from reviewed relationships.
An evidence ledger with sources, coverage, versions and visible review limits.
Connect the relevant goods.
Reconcile the selected SKU, batch, purchasing and shipment references with manufacturer input records and the relevant upstream sourcing set.
Flow maps and relationship records, including unresolved allocation or mixing questions.
Keep origin data connected.
Organise plot files, check agreed technical attributes and record how the supplied geolocation is linked to the relevant input or production period.
A plot-data inventory, linkage issues and requests for corrections or missing records.
Prepare the next decision.
Assemble the agreed evidence pack, identify questions for the operator or specialist reviewer, coordinate remediation actions and record their supporting evidence.
Review-ready records, an owner/action plan and unresolved concerns for your decision-maker.
Make the next flow easier to reconstruct.
Track supplier, input, plot-file and evidence-version changes against affected flows. Maintain the agreed record history and operational reporting.
Change history, affected-flow flags and a management readout at the agreed cadence.
These are available workstreams. Your proposal identifies the activities included, covered entities and product flows, supplier chains, workload limits, follow-up cadence and deliverables. Specialist checks and system submissions are included only where expressly agreed.
Explore a fictional tyre flow. The example shows how operational records stay connected; it is not a customer dashboard or a compliance verdict.
Evidence is indexed against the relevant flow and coverage period. A missing batch-to-input relationship stays unresolved.
A supplier response is tracked separately from whether it resolves the evidence issue.
Keep the prior record, identify affected flows and route material changes for reassessment.
Agree covered entities, products and flows; establish supplier contacts, evidence access, record conventions and ownership. Prioritise the open-action register.
Coordinate the agreed records, reconcile shipment and batch references, identify upstream dependencies and prepare the information for the responsible reviewer.
Track new supplier information, input changes and revised plot files. Identify which covered flows and prior reviews need attention.
Report outstanding actions, recurring dependencies, workload and decisions needed. Review the operating scope against changes in your business.
Reporting frequency, turnaround targets, shipment coverage and escalation arrangements are specified in the proposal. This page does not promise unlimited work or a standard response-time SLA.
Operational execution supports the decision. It does not transfer the importer’s obligations.
Coordinate requests, organise evidence, reconcile records, maintain the action history and prepare the agreed review material.
Nominate the accountable reviewer, assess the evidence and risk, approve mitigation and make the final market-placement decisions.
Manufacturers and suppliers provide the relevant records. Legal, customs or technical specialists address questions requiring their expertise.
When you proceed from the paid €1,000 diagnostic to an annual managed-service engagement, the €1,000 diagnostic fee is credited towards your agreed annual managed-service fees. The credit and its invoice treatment are recorded in your proposal. It is a service-fee credit, not a cash-refund offer.
The annual service is quoted after the diagnostic and service-fit review. Its price reflects your agreed scope, supplier chains, flow volume, existing systems and workload. Completing the diagnostic does not commit you to the annual service.
Discuss your annual scopeComplete the paid, fixed-scope diagnostic.
Agree the annual managed-service scope and fees.
Apply the €1,000 credit to those annual service fees.
Invoice treatment, payment schedule, applicable taxes, renewal and cancellation terms are set out before acceptance. No cash refund is advertised.
The standard public description does not include certification, legal or customs advice, farm/site audits, laboratory tests, satellite investigation, supplier-origin reconstruction without records or unlimited supplier follow-up.
DDS or other Information System work requires an expressly agreed scope, appropriate authority and access. MarketPass is not automatically an authorised representative. A representative appointed under Article 6 must be established in the EU; the operator retains responsibility. See the European Commission’s roles and responsibilities guidance.
Neither the diagnostic nor the annual service guarantees a supplier response, a negligible-risk conclusion, customs release or regulator acceptance.
Review data-handling arrangementsThe diagnostic is the usual starting point. It establishes the selected flow, evidence gaps, supplier cooperation and action plan so that annual support can be scoped responsibly. The annual engagement is proposed only where service fit supports it.
When you proceed from the paid €1,000 diagnostic to an annual managed-service engagement, the €1,000 diagnostic fee is credited towards your agreed annual managed-service fees. The credit and its invoice treatment are recorded in your proposal. It is a service-fee credit, not a cash-refund offer.
No universal annual price is published. The proposal prices the agreed work, covered flows, supplier chains, volume and reporting requirements. Your diagnostic credit is shown against those fees.
We assess the tools and workflows you already use. The service can support the operation around them where access and integration arrangements are suitable; no untested software integration is promised.
The importer retains its regulatory responsibility and final decisions. Any submission support must be explicitly scoped with the necessary access and authority. A service agreement does not automatically make MarketPass an authorised representative.
That dependency is assessed before acceptance. If essential records cannot be obtained, we explain the limits and may recommend resolving access or cooperation before an annual engagement begins.
Start with your importing context. Already completed the diagnostic? Mention it in the enquiry so we can discuss the report, annual scope and fee credit.
Enquiry → details received → confirmation → optional call. No subscription or appointment is created by submitting.
MarketPass is a product and service operated by ENCODE INFO - FZCO. The contracting entity is ENCODE INFO - FZCO.
